Booking details
Review the selected service, dates, traveller names, contact details, total price and booking conditions before submitting a reservation or payment.
Availability and confirmation
Offers are subject to availability. Check the issued ticket or booking confirmation for the final service details and booking status. Contact support if you have paid but have not received confirmation.
Supplier conditions
Airlines, accommodation providers and other suppliers have conditions for their services. Fare rules, inclusions, baggage allowances, changes and cancellation conditions should be checked for each booking.
Payments
Use the payment methods and instructions shown for your booking. Keep your transaction reference. Do not make another payment for an uncertain transaction without first checking its status.
Traveller responsibilities
Provide accurate information and check the travel documents and entry or transit requirements relevant to your itinerary. Allow enough time for check-in and any required formalities.
Changes and cancellations
Contact support for assistance. Fees, eligibility and refund amounts depend on the applicable booking conditions. See Cancellation & Refund for the request process.
Questions
If any booking condition is unclear, ask support before proceeding.